Report Abuse

Last updated: October 12, 2026

Report Abuse - open the form

1. What we act on

1.1 - DNS Abuse (domains registered through us)

We act on DNS Abuse: malware, botnets, phishing, pharming, and spam when it’s used to deliver any of those. When we have actionable evidence that a domain registered through us is being used for DNS Abuse, we promptly take the mitigation steps reasonably necessary to stop or disrupt it, weighing severity and the risk of collateral harm.

We act immediately, on a priority basis, on child sexual abuse material (CSAM) and credible threats to life or critical infrastructure.

1.2 - Hosting and email abuse

For sites and mailboxes we host, we also act on other abuse under our Acceptable Use Policy - for example malware distribution, network attacks, and unsolicited bulk email.

1.3 - Website content complaints

For most website-content issues (for example copyright), send a notice to [email protected] or contact the hosting provider. At the domain level we can only act on the whole domain, not individual pages.

2. How to report

2.1 - Web form

Use the abuse form.

2.2 - Email (secondary, for automated feeds)

Machine-generated reports (ARF/XARF) and registry referrals may be sent to [email protected]. Individuals should use the form.

3. Law enforcement and government authorities

This section is for law enforcement, consumer-protection, quasi-governmental, and similar authorities - not the general public.

Dedicated priority contact:

Well-founded reports of illegal activity submitted here are reviewed on a priority basis by a person empowered to act. We won’t take action that would violate applicable law.

4. What to include

Domain or URL (you may defang it), the type of abuse, evidence (headers, logs, screenshots, timestamps with time zone), and how to reach you.

5. What we do with your report

  1. We confirm receipt.
  2. We investigate proportionately, reviewing the information reasonably available to us (name servers, account activity, the reported URL or page).
  3. Where we have actionable evidence, we take appropriate action - contacting the customer, suspending a service, placing the domain on hold, or referring the matter.
  4. CSAM and imminent-harm reports are escalated on a priority basis.
  5. We keep records of abuse reports and our handling of them for at least two (2) years.