LogoLogo
  • About Us
  • Products
    • Web HostingcPanel Enterprise managed hosting
    • Email HostingSmarterMail business email
    View All Products
  • Company
    • ManifestoWhat we stand for
    • Terms of ServiceLegal Mumbo Jumbo our laywer told us to put
    • Privacy Policyhow we keep you safe.
    • Acceptable Use Policywhat not to do here.
  • Contact
Billing PanelLogin
Login
PRODUCTS
  • Web Hosting
  • Email Hosting
COMPANY
  • Manifesto
  • Terms of Service
  • Privacy Policy
  • Acceptable Use Policy
PAGES
  • Blog
  • Contact
EXTERNAL
  • Billing Panel
English

ON THIS PAGE

  • 1. Abuse Definitions
  • 2. Remedial Action
  • 3. Prohibited Activities
  • 4. Network Abuse
  • 5. Reporting Abuse
  • Contact Us

Acceptable Use Policy

Last updated: February 20, 2026

Nathanael LLC permits users to utilize all subscribed resources. If you have concerns about your resource usage, we recommend contacting our support team.

1. Abuse Definitions

1.1 - Resource Abuse

Resource abuse encompasses any activity-whether intentional or unintentional-that consumes significant system resources, thereby harming other clients or equipment.

1.2 - Unsolicited Communications

Unsolicited communications involve email sent without recipient consent.

Knowingly permitting or initiating unsolicited communications is grounds for immediate termination and a permanent ban from any future service.

1.3 - Malicious Content

Malicious content includes scripts, code, or files performing harmful actions to users or triggered in bulk operations. Content violating the laws of the service’s host country is also prohibited.

Knowingly permitting or hosting malicious content is grounds for immediate termination and a permanent ban from any future service.

2. Remedial Action

2.1 - Intentional / Malicious Abuse

Intentional or malicious usage involves actions knowingly performed by users or authorized parties that fit abuse definitions.

All services on the user’s account will immediately be terminated without compensation. Users face a permanent prohibition from all future services.

Exception: When court orders require law enforcement evidence preservation.

2.2 - Order of Execution During Abuse Offenses

  1. The offending service goes offline and enters suspension.
  2. Support staff open a ticket detailing the violation and remediation steps.
  3. Upon acknowledgment and understanding, services reactivate with a 24-hour correction window.

Failure to address abuse cases will result in service suspension, and in extreme cases, termination.

3. Prohibited Activities

You may not use our Services to:

  • Host, distribute, or link to content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Transmit unsolicited bulk email (spam) or operate mailing lists without proper consent
  • Host phishing sites, malware, or content designed to deceive or defraud
  • Engage in cryptocurrency mining on shared hosting resources
  • Violate any applicable laws, regulations, or third-party rights
  • Attempt to gain unauthorized access to our systems or other users’ accounts
  • Interfere with or disrupt the integrity or performance of our Services
  • Use excessive server resources that negatively impact other users on shared infrastructure

4. Network Abuse

The following network activities are strictly prohibited:

  • Denial of Service (DoS) attacks or Distributed Denial of Service (DDoS) attacks
  • IP spoofing or packet manipulation
  • Network scanning or probing without explicit authorization
  • Operating open proxies or open relays
  • Torrenting or peer-to-peer file sharing of copyrighted material

5. Reporting Abuse

If you become aware of any abuse or violations of this policy, please report it to:

  • Email: [email protected]
  • Phone: +1 (307) 655-NTHN

Contact Us

If you have any questions about this Acceptable Use Policy, please contact us:

  • Email: [email protected]
  • Phone: +1 (307) 655-NTHN
  • Mail: Nathanael LLC, 30 Gould St, Sheridan, WY, US
logo

Built for modern infrastructure, managed hosting, and support that scales with your business;
A partner dedicated to your success.

[email protected] +1 (307) 655-NTHN

Main Pages

  • Home
  • Billing
  • About
  • Knowledge Base
  • Status

Community

  • Facebook
  • Instagram
  • Twitter
  • YouTube
  • Bluesky
  • Discord
  • LinkedIn

Company

  • Contact
  • Privacy
  • ToS
  • AUP

© Nathanael LLC. All rights reserved… unless you're viewing this without JS, then all hope is franned too. Enable JS nerd.

D-U-N-S #:13-859-2166